A real story about An empty aluminum tubes sales with a father client
There’s a saying in business: customers come and go, but partners stay forever. If I ever had to pick someone who’s not just been a customer, but a guiding light in my professional journey, it would be Barry. If the world ever chose to gift me with a godfather figure in my career, he would be it.
Back in 2007, I started my journey not in sales, but in procurement. For two long years, I delved deep into the intricacies of empty aluminum tubes, understanding the nuances of their procurement. But in 2009, destiny had something else in store for me – a transition to sales. I was new, with merely a year of experience in this domain. In April of 2010, when I was grappling with the immense sorrow of losing my beloved mother, an inquiry from made in China. It was from Barry, seeking a 20’GP of empty aluminum tubes with a diameter of 38mm 100ml specifically tailored for hand cream packaging for US market.
My approach to Barry wasn’t driven by polished language or an exquisite sales pitch; it was simple, sincere, and straight from the heart. And as fate would have it, Barry saw the genuine commitment behind my words. This marked the beginning of a relationship that lasted well over a decade, forged not just in business transactions but mutual respect and trust.
I’ve never been the kind of salesperson to smooth-talk. My language skills, particularly my spoken English, were far from fluent. But, what I lacked in eloquence, I made up with genuine concern and commitment. I may not have made those casual chit-chat calls or shared pleasantries regularly with Barry, but I’ve always held him close to my heart, grateful for the trust he bestowed upon me. From an initial order of a single 20’GP, our business partnership bloomed to multiple 40’HQs each year.
But as the old adage goes, every silver lining has a cloud. The years 2021 and 2022 brought unforeseen challenges. With skyrocketing freight charges and soaring raw material costs, it felt as though the shipping costs eclipsed the value of our very products. It was a challenging phase, a test of our bond. But Barry’s indomitable spirit shone brightly. His words, “I will be positive about 2022 and not focus on negatives such as freight and supply chain interruptions. XXX will continue to grow and our families will prosper,” were a beacon of hope and motivation. He reminded me that the key to overcoming challenges isn’t just hard work, but also maintaining a positive attitude.
Through this platform, I’d like to extend my heartfelt gratitude to Barry. Here’s to health, happiness, and prosperity not just in business but in every walk of life.
To everyone reading this, know that in every business transaction, there’s an opportunity to forge a bond that lasts a lifetime. Should you wish to experience the same, do not hesitate to get in touch. For in every partnership, there lies a tale waiting to be written.
Written by Ellen Wong
